Refer a Patient

office image with 2 chair and a table in the middle

Infusion Therapy Referrals

We're honored to partner with you in delivering high-quality infusion care to your patients. To ensure a smooth and timely referral process, please submit the following documentation in full. Incomplete referrals may result in delays.

Required Documentation

To initiate a referral, please include:
  • Signed Provider Order Form
    • Medication name and dosage
    • Frequency and duration of treatment
    • Route of administration
  • Patient Demographics
    Include a face sheet or typed document with:
    • Full name
    • Date of birth
    • Address
    • Phone number
    • Emergency contact
  • Insurance Information
    Clear copies of the front and back of all active insurance cards (primary and secondary, if applicable).
  • ICD-10 Code(s)
    Include the primary diagnosis code(s) relevant to the infusion therapy.
  • Clinical/Progress Notes
    Recent provider notes that support the primary diagnosis and medical necessity of the prescribed infusion therapy.
  • Supporting Labs or Diagnostic Tests
    Relevant lab results, imaging, or other diagnostic reports that further substantiate the diagnosis and treatment plan.

How to Submit

Referrals can be submitted via:
  • Fax:(518) 825-2735
For questions or assistance with the referral process, please contact our office at {PHONE}.

What to Expect

Once we receive a complete referral packet:
  • Our team will verify insurance benefits and obtain prior authorization if needed.
  • We will contact the patient directly to schedule their first appointment.
  • You will receive confirmation once the patient is scheduled and ongoing updates as needed.
Thank you for trusting us with your patient's care. We look forward to working together.



Hematology Referrals

Your referring provider will need to provide information pertaining to your medical condition. It is necessary to have your records available to our physician reviewers prior to scheduling an appointment. Therefore, we ask that your provider fax your referral and medical records to the following fax number: (518) 825-2735
It is important for your provider to include the following:
  • Referral from your current physician
  • Clinical notes relevant to your diagnosis
  • Imaging reports including CT, MRI, ultrasound, etc.
  • Relevant lab results
  • Other test results as applicable to your diagnosis, i.e. genetic testing, bone marrow biopsies report and slides
  • Copy of your insurance card(s), Demographic sheet
This "information gathering" is an important component of your visit. It allows the providers to examine and review relevant information before your scheduled visit.
Once the review process has been completed, you will be contacted by one of our Patient Access Specialists to assist with scheduling your appointment.

Office Hours

Monday
8:00 am - 4:00 pm
Tuesday
8:00 am - 4:00 pm
Wednesday
8:00 am - 4:00 pm
Thuirsday
8:00 am - 4:00 pm
Friday
8:00 am - 4:00 pm
Weekend
Closed

Office Hours

Monday
8:00 am - 4:00 pm
Tuesday
8:00 am - 4:00 pm
Wednesday
8:00 am - 4:00 pm
Thursday
8:00 am - 4:00 pm
Friday
8:00 am - 4:00 pm
Weekend
Closed
Advanced infusion therapy with compassionate hematology care at Whitman.